Terms of Service

1.1Automated Data Extraction Only: LIMiQ scans, parses, and summarises data from user-uploaded Land Information Memorandums (LIMs), building reports, and property files. It uses artificial intelligence, optical character recognition (OCR), and large language models to do so.

1.2No Legal, Financial, or Structural Advice: LIMiQ is a data parsing tool. It does not provide legal advice, structural engineering assessments, conveyancing services, or official real estate declarations. All reports and risk summaries are for informational purposes only.

1.3Independent Professional Advice Required: LIMiQ does not replace professional due diligence. Before signing any unconditional Sale and Purchase Agreement, you must consult a licensed NZ property lawyer, conveyancing solicitor, or registered building inspector.

2.1Inherent AI Limitations: You explicitly acknowledge and agree that artificial intelligence systems, document text parsers, and language processing models:

• May occasionally misinterpret complex text layout structures, maps, handwritten council notations, faded historical ink, or unconventional formatting variations.
• May omit or miss critical legal, environmental, or zoning footnotes hidden in dense council disclosures.
• May produce inaccurate summaries, variances, or "hallucinations" based on the relative quality, distortion, or legibility of the input PDF file.

2.2Assumption of Risk: You are responsible for verifying the accuracy of any risk alert or summary item generated by the service. Always cross-check findings against the original source documents issued by your local council.

3.1Account Responsibility: To utilize our services, you must register an account. You can create an account using standard email-and-password credentials or via third-party secure identity providers (e.g., Google OAuth Sign-In).

3.2Social Account Security: If you utilize Google Sign-In or another social identity provider, you are solely responsible for maintaining the security of that external account. We accept no liability for unauthorized access to your account resulting from compromised third-party authentication profiles.

3.3Account Misuse: You must notify us immediately at legal@limiq.co.nz upon detecting any unauthorized entry or logical data breach affecting your workspace profile.

4.1Pre-Paid Credit System: LIMiQ uses a non-transferable credit model. One credit allows you to process one complete property document through our analysis engine.

4.2No Refunds on Processed Credits: Analysis resources are consumed at the moment a file is processed. For this reason, all completed credit deductions are final and non-refundable.

4.3System Fault Exceptions: If an analysis fails due to a verified error on our platform - not because of a corrupted, unreadable, or password-locked file you provided - we will re-credit your account after review by our support team.

5.1User Authority Warranties: By uploading a file, you confirm that you have the legal right to share, parse, and store that document. You must not upload documents you are not authorised to use.

5.2Cross-Lease and Unit Title Exclusions: If you upload documents concerning a Cross-Lease title or a Unit Title (such as an apartment complex):

• You acknowledge that a LIM report only reflects the local city council's registered tracking data.
• You agree that our engine cannot verify physical footprint conformity against a land registration "Flats Plan" or audit cross-entity Body Corporate insurance records, structural litigation notices, or financial levy accounts.

6.1Proprietary Software Systems: We retain exclusive ownership of all software logic, system source code, data parsing architectures, structural document classification rules, mathematical algorithm models, look-and-feel formatting interfaces, and visual report dashboards generated by the system.

6.2Permitted Use: You may download, print, or share your reports for your own property purchase or to consult with your professional advisors. You may not reverse engineer, scrape, or resell any outputs from the LIMiQ platform.

7.1Maximum Liability Cap: To the extent permitted by New Zealand law, LIMiQ is not liable for any indirect, consequential, or special loss or damage arising from use of the platform. This includes:

• Lost real estate deposits, failed auction bids, or aborted property sales.
• Unexpected structural remediation costs, council enforcement actions, or retrofitting fees for historical unconsented works.
• Unforeseen environmental impacts, localized land subsidence, or flooding losses.

7.2Liability Cap: Our total liability for any claim is limited to the amount you paid for the specific credit that triggered the dispute.

7.3Indemnification: You agree to indemnify LIMiQ against third-party claims, costs, and legal fees arising from your breach of these Terms or your misuse of our reports.

8.1Changes to These Terms: We may update these Terms at any time. Changes take effect when published. Continued use of the platform after an update means you accept the revised Terms.

8.2Governing Law: These Terms are governed by the laws of New Zealand. Any disputes must be brought before a New Zealand court of competent jurisdiction.